Healthcare cleaning is more costly than general commercial cleaning due to the stringent infection control requirements and the specialised training needed for cleaners working in medical environments. Unlike standard commercial cleaning, healthcare cleaning follows hospital-grade protocols designed to prevent the spread of infections, ensuring patient and staff safety.
Key factors contributing to the higher cost include:
- Strict Infection Control Standards – Healthcare facilities require rigorous cleaning protocols to minimise infection risks. Cleaners must follow standardised procedures, including two-step or two-in-one cleaning processes, to effectively remove dirt, germs, and biohazards.
- Specialised Training – Cleaners in healthcare settings undergo a Clinical Cleaning Training Program that includes infection prevention and control, proper hand hygiene, safe use of personal protective equipment (PPE), handling and storage of disinfectants, and following specific cleaning schedules based on infection risk levels.
- Use of Hospital-Grade Disinfectants – Unlike general cleaning services that primarily use detergents, healthcare cleaning mandates use TGA-approved disinfectants to kill harmful pathogens. Disinfectants must be used in addition to standard cleaning to ensure surfaces are safe, especially in high-risk areas such as operating rooms and intensive care units.
- Higher Cleaning Frequency – In healthcare settings, frequently touched surfaces such as bed rails, door handles, taps, and light switches must be cleaned daily as a minimum, and more frequently in high-risk areas. This increased cleaning frequency requires more labour and resources compared to standard commercial cleaning.
- Risk-Based Cleaning Schedules – Cleaning procedures vary based on risk levels, with areas such as operating theatres, emergency rooms, and immunosuppressed patient wards requiring intensive cleaning compared to office or administrative areas. This requires detailed cleaning schedules and adherence to specific protocols.
- Regulatory Compliance and Oversight – Healthcare cleaning services must comply with strict government and industry standards, including those set by infection control and healthcare safety organisations. Compliance requires ongoing training, audits, and adherence to best practices, all of which add to operational costs.
The additional training, labour, equipment, and regulatory requirements make healthcare cleaning a highly specialised service, justifying its higher cost compared to general commercial cleaning.
We offer both contract and one-time cleaning services. Healthcare facilities must either employ in-house cleaners who have completed the required specialised training or engage a reputable service provider specialising in Healthcare Environmental Cleaning Services. To meet accreditation guidelines, medical facilities must have either trained in-house staff or appointed cleaning contractors to ensure compliance with infection control standards. In addition to ongoing contracts, we also provide deep cleaning, terminal cleaning, and a full range of soft services, including carpet cleaning, floor scrubbing, floor stripping and sealing, and window cleaning.
We strictly adhere to the highest infection control standards to ensure a safe and hygienic healthcare environment. Our cleaning protocols comply with:
- Infection Control Guidelines for Healthcare Facilities – Ensuring best practices in preventing the spread of infections.
- Australian Commission on Safety and Quality in Health Care Standards – Meeting national healthcare safety and quality benchmarks.
- Hospital-Grade Disinfectants Approved by the TGA – Using only disinfectants listed on the Australian Register of Therapeutic Goods (ARTG) to eliminate harmful pathogens.
- Healthcare Environmental Cleaning Protocols – Following structured risk-based cleaning schedules, ensuring frequently touched surfaces and high-risk areas receive increased attention.
- Specialised Clinical Cleaning Training – All cleaning staff are trained in infection prevention, correct use of PPE, and proper cleaning techniques to maintain compliance with healthcare regulations.
We use a comprehensive auditing approach that combines visual auditing and objective testing to ensure the highest level of hygiene and infection control in healthcare environments.
1. Visual Auditing
Visual inspections are conducted to assess surface cleanliness, ensuring that all areas appear clean and meet the expected hygiene standards. This method helps identify issues such as dust accumulation, spills, or improper cleaning techniques that require corrective action. However, visual inspection alone is not sufficient for detecting microbial contamination, which is why we incorporate objective testing.
2. Objective Auditing: Protein Swab Testing & ATP Surface Testing
To verify the effectiveness of our cleaning procedures, we use objective scientific testing methods that go beyond visual checks:
- Protein Swab Testing – Detects residual organic matter (such as blood, body fluids, and bacteria) that may not be visible to the naked eye, ensuring that surfaces have been properly cleaned and disinfected.
- Adenosine Triphosphate (ATP) Surface Testing – Measures ATP, an energy-carrying molecule found in all living cells. A high ATP reading indicates the presence of organic material, which suggests inadequate cleaning and potential microbial contamination. This method provides real-time feedback on surface cleanliness.
Why This Matters
The combination of visual auditing and scientific testing ensures compliance with infection control standards by identifying any areas that need improvement. Our auditing process aligns with the Australian Commission on Safety and Quality in Health Care Standards and infection control guidelines for healthcare facilities, ensuring a measurable, transparent, and accountable cleaning service.
Our audit results are centrally recorded, regularly reviewed, and shared with relevant infection control committees to maintain a culture of continuous improvement and compliance with healthcare accreditation standards.
Healthcare cleaning is far more rigorous than regular office cleaning due to the need for infection control, risk mitigation, and compliance with strict health standards. Key differences include:
- Infection Control Protocols – Healthcare cleaning follows hospital-grade disinfection procedures, requiring specialised training in infection prevention, PPE use, and handling of disinfectants.
- Frequent Disinfection of High-Touch Surfaces – Unlike office cleaning, which may be done once a day, healthcare facilities require high-touch surfaces (e.g., bed rails, light switches, door handles, and taps) to be disinfected multiple times per shift to prevent pathogen transmission.
- Specialised Waste Disposal – Healthcare cleaning involves biohazard and sharps management, ensuring proper handling and disposal of infectious waste to prevent contamination.
- Advanced Cleaning & Testing Methods – The use of hospital-grade disinfectants, ATP surface testing, and protein swab testing ensures surfaces meet strict hygiene standards beyond visual cleanliness.
- Risk-Based Cleaning Schedules – Cleaning frequency is determined based on infection risk, with critical areas like operating rooms, emergency departments, and patient wards requiring enhanced cleaning protocols compared to general office environments.
- Airborne Contamination Prevention – The use of HEPA filtration, sterile wipes, and specialized equipment reduces the spread of airborne pathogens, a concern not typically addressed in office cleaning.
Unlike general office cleaners, healthcare cleaning staff must undergo Clinical Cleaning Training Programs and adhere to national infection control standards to ensure patient and staff safety.
We offer a 100% Satisfaction Guarantee. If an issue arises, we fix it within 24 hours, or the service is free for that day.
Unlike general commercial cleaners, we specialise in Healthcare Environmental Cleaning with a strict focus on infection control, compliance, and risk management. Here’s what sets us apart:
- Part of the Infection Control Team – Our cleaners are trained in Clinical Cleaning Programs, ensuring compliance with healthcare infection control standards—not just general cleaning practices.
- Hospital-Grade Disinfectants – We use only TGA-approved disinfectants and follow strict two-step or two-in-one cleaning protocols to eliminate harmful pathogens.
- Advanced Auditing & Compliance – We provide real-time cleaning logs, ATP surface testing, and protein swab testing to ensure full compliance with healthcare accreditation audits.
- Risk-Based Cleaning Schedules – Our services are tailored based on infection risk levels, ensuring high-touch and high-risk areas receive priority disinfection.
- Rapid Outbreak Response – We offer a four-hour turnaround in metro areas for deep cleaning and infection control in outbreak situations.
By choosing us, you get specialist healthcare cleaners, proven infection control strategies, and audit-ready compliance documentation, ensuring a safe and hygienic environment for patients and staff.
Healthcare cleaning is more costly than general commercial cleaning due to the stringent infection control requirements and the specialised training needed for cleaners working in medical environments. Unlike standard commercial cleaning, healthcare cleaning follows hospital-grade protocols designed to prevent the spread of infections, ensuring patient and staff safety.
Key factors contributing to the higher cost include:
- Strict Infection Control Standards – Healthcare facilities require rigorous cleaning protocols to minimise infection risks. Cleaners must follow standardised procedures, including two-step or two-in-one cleaning processes, to effectively remove dirt, germs, and biohazards.
- Specialised Training – Cleaners in healthcare settings undergo a Clinical Cleaning Training Program that includes infection prevention and control, proper hand hygiene, safe use of personal protective equipment (PPE), handling and storage of disinfectants, and following specific cleaning schedules based on infection risk levels.
- Use of Hospital-Grade Disinfectants – Unlike general cleaning services that primarily use detergents, healthcare cleaning mandates use TGA-approved disinfectants to kill harmful pathogens. Disinfectants must be used in addition to standard cleaning to ensure surfaces are safe, especially in high-risk areas such as operating rooms and intensive care units.
- Higher Cleaning Frequency – In healthcare settings, frequently touched surfaces such as bed rails, door handles, taps, and light switches must be cleaned daily as a minimum, and more frequently in high-risk areas. This increased cleaning frequency requires more labour and resources compared to standard commercial cleaning.
- Risk-Based Cleaning Schedules – Cleaning procedures vary based on risk levels, with areas such as operating theatres, emergency rooms, and immunosuppressed patient wards requiring intensive cleaning compared to office or administrative areas. This requires detailed cleaning schedules and adherence to specific protocols.
- Regulatory Compliance and Oversight – Healthcare cleaning services must comply with strict government and industry standards, including those set by infection control and healthcare safety organisations. Compliance requires ongoing training, audits, and adherence to best practices, all of which add to operational costs.
The additional training, labour, equipment, and regulatory requirements make healthcare cleaning a highly specialised service, justifying its higher cost compared to general commercial cleaning.
We offer both contract and one-time cleaning services. Healthcare facilities must either employ in-house cleaners who have completed the required specialised training or engage a reputable service provider specialising in Healthcare Environmental Cleaning Services. To meet accreditation guidelines, medical facilities must have either trained in-house staff or appointed cleaning contractors to ensure compliance with infection control standards. In addition to ongoing contracts, we also provide deep cleaning, terminal cleaning, and a full range of soft services, including carpet cleaning, floor scrubbing, floor stripping and sealing, and window cleaning.
We strictly adhere to the highest infection control standards to ensure a safe and hygienic healthcare environment. Our cleaning protocols comply with:
- Infection Control Guidelines for Healthcare Facilities – Ensuring best practices in preventing the spread of infections.
- Australian Commission on Safety and Quality in Health Care Standards – Meeting national healthcare safety and quality benchmarks.
- Hospital-Grade Disinfectants Approved by the TGA – Using only disinfectants listed on the Australian Register of Therapeutic Goods (ARTG) to eliminate harmful pathogens.
- Healthcare Environmental Cleaning Protocols – Following structured risk-based cleaning schedules, ensuring frequently touched surfaces and high-risk areas receive increased attention.
- Specialised Clinical Cleaning Training – All cleaning staff are trained in infection prevention, correct use of PPE, and proper cleaning techniques to maintain compliance with healthcare regulations.
We use a comprehensive auditing approach that combines visual auditing and objective testing to ensure the highest level of hygiene and infection control in healthcare environments.
1. Visual Auditing
Visual inspections are conducted to assess surface cleanliness, ensuring that all areas appear clean and meet the expected hygiene standards. This method helps identify issues such as dust accumulation, spills, or improper cleaning techniques that require corrective action. However, visual inspection alone is not sufficient for detecting microbial contamination, which is why we incorporate objective testing.
2. Objective Auditing: Protein Swab Testing & ATP Surface Testing
To verify the effectiveness of our cleaning procedures, we use objective scientific testing methods that go beyond visual checks:
- Protein Swab Testing – Detects residual organic matter (such as blood, body fluids, and bacteria) that may not be visible to the naked eye, ensuring that surfaces have been properly cleaned and disinfected.
- Adenosine Triphosphate (ATP) Surface Testing – Measures ATP, an energy-carrying molecule found in all living cells. A high ATP reading indicates the presence of organic material, which suggests inadequate cleaning and potential microbial contamination. This method provides real-time feedback on surface cleanliness.
Why This Matters
The combination of visual auditing and scientific testing ensures compliance with infection control standards by identifying any areas that need improvement. Our auditing process aligns with the Australian Commission on Safety and Quality in Health Care Standards and infection control guidelines for healthcare facilities, ensuring a measurable, transparent, and accountable cleaning service.
Our audit results are centrally recorded, regularly reviewed, and shared with relevant infection control committees to maintain a culture of continuous improvement and compliance with healthcare accreditation standards.
Healthcare cleaning is far more rigorous than regular office cleaning due to the need for infection control, risk mitigation, and compliance with strict health standards. Key differences include:
- Infection Control Protocols – Healthcare cleaning follows hospital-grade disinfection procedures, requiring specialised training in infection prevention, PPE use, and handling of disinfectants.
- Frequent Disinfection of High-Touch Surfaces – Unlike office cleaning, which may be done once a day, healthcare facilities require high-touch surfaces (e.g., bed rails, light switches, door handles, and taps) to be disinfected multiple times per shift to prevent pathogen transmission.
- Specialised Waste Disposal – Healthcare cleaning involves biohazard and sharps management, ensuring proper handling and disposal of infectious waste to prevent contamination.
- Advanced Cleaning & Testing Methods – The use of hospital-grade disinfectants, ATP surface testing, and protein swab testing ensures surfaces meet strict hygiene standards beyond visual cleanliness.
- Risk-Based Cleaning Schedules – Cleaning frequency is determined based on infection risk, with critical areas like operating rooms, emergency departments, and patient wards requiring enhanced cleaning protocols compared to general office environments.
- Airborne Contamination Prevention – The use of HEPA filtration, sterile wipes, and specialized equipment reduces the spread of airborne pathogens, a concern not typically addressed in office cleaning.
Unlike general office cleaners, healthcare cleaning staff must undergo Clinical Cleaning Training Programs and adhere to national infection control standards to ensure patient and staff safety.
We offer a 100% Satisfaction Guarantee. If an issue arises, we fix it within 24 hours, or the service is free for that day.
Unlike general commercial cleaners, we specialise in Healthcare Environmental Cleaning with a strict focus on infection control, compliance, and risk management. Here’s what sets us apart:
- Part of the Infection Control Team – Our cleaners are trained in Clinical Cleaning Programs, ensuring compliance with healthcare infection control standards—not just general cleaning practices.
- Hospital-Grade Disinfectants – We use only TGA-approved disinfectants and follow strict two-step or two-in-one cleaning protocols to eliminate harmful pathogens.
- Advanced Auditing & Compliance – We provide real-time cleaning logs, ATP surface testing, and protein swab testing to ensure full compliance with healthcare accreditation audits.
- Risk-Based Cleaning Schedules – Our services are tailored based on infection risk levels, ensuring high-touch and high-risk areas receive priority disinfection.
- Rapid Outbreak Response – We offer a four-hour turnaround in metro areas for deep cleaning and infection control in outbreak situations.
By choosing us, you get specialist healthcare cleaners, proven infection control strategies, and audit-ready compliance documentation, ensuring a safe and hygienic environment for patients and staff.